NeonBetX has zero tolerance for money laundering, terrorism financing and the use of the Platform for any criminal purpose. This policy summarises the controls we apply and what we may ask from you.
1. Scope
This policy applies to all account holders, deposits, withdrawals and on-chain interactions with the Platform's wallets. It is enforced regardless of jurisdiction.
2. Risk-based approach
We classify accounts using factors such as:
- Country of access and IP reputation.
- Deposit and withdrawal volumes and velocity.
- Source wallet history and on-chain risk score.
- Wagering patterns and ratio of wager to deposit.
- Use of mixers, sanctioned addresses or known illicit clusters.
3. Customer Due Diligence (KYC)
We may request the following at any time, in particular before processing a withdrawal:
- Government-issued photo ID (passport, national ID, driver's licence).
- Proof of address less than 3 months old (utility bill, bank statement).
- A selfie holding the ID and a handwritten note with the date.
- Source of funds documentation (payslips, trading statements, declaration).
- Proof of ownership of the originating crypto wallet (signed message).
Failure to provide adequate documentation within a reasonable period may result in account suspension and freezing of funds pending review.
4. Enhanced Due Diligence
We apply additional checks for:
- Politically Exposed Persons (PEPs) and their close associates.
- Players from higher-risk jurisdictions on FATF lists.
- Accounts with cumulative deposits above the equivalent of USD 10,000 in 30 days.
- Any transaction matching a typology associated with layering or structuring.
5. Sanctions screening
We screen accounts and counterparty addresses against OFAC SDN, EU consolidated, UK HMT, and UN sanctions lists. Hits result in immediate freeze and reporting to the competent authority.
6. Transaction monitoring
Automated rules flag patterns such as deposit-then-immediate-withdrawal with no real play, round-tripping between affiliated accounts, repeated deposits just below KYC thresholds, and on-chain links to high-risk clusters. Flagged cases are reviewed by a human compliance officer.
7. Reporting
Confirmed suspicious activity is reported to the relevant Financial Intelligence Unit in accordance with applicable law. We are legally prohibited from informing the customer that a report has been filed ("tipping off").
8. Record keeping
KYC documentation, transaction logs and case-management records are retained for at least 5 years after the closure of the account or completion of the transaction, whichever is later.
9. Training & governance
All staff with access to player data complete mandatory AML training annually. A designated Money Laundering Reporting Officer (MLRO) oversees the programme and reports directly to senior management.
10. Contact
Compliance — compliance@neonbetx.com.